Serum
HA7X Multi-Molecular Hydrator Serum
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FAQ
CUSTOMER REVIEWS
What OUR CUSTOMERS SAY
FAQ
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What is Reviv Serums and what makes your products different?
Reviv Serums creates breakthrough serums for hair, skin, lashes, and brows that combine cutting-edge cosmetic science with exceptional value. Our formulations match or exceed the potency of professional and physician-dispensed brands — but at rare direct-to-consumer pricing.
Each product is crafted by experts in advanced cosmetic chemistry, using clinically tested yet new-to-market actives that deliver visible, real-world results. From fuller hair to smoother skin, our mission is to bring “leapfrog” innovation directly to you — without the inflated markups or middlemen.
Do you ship internationally?
Yes! We offer free U.S. shipping on all orders, with no minimum purchase required. Orders are typically processed within 1–3 business days, and standard delivery takes about 2–8 business days depending on your location.
We also ship to many countries worldwide — including to the EU, UK, Australia, New Zealand, and Singapore for a flat-rate of $10 USD. International orders generally arrive within 7–10 business days, although customs and local delivery times can occasionally extend this window slightly.
Is it safe to order from your website?
Absolutely. RevivSerums.com uses advanced SSL encryption to secure every transaction from checkout to confirmation. This ensures your data — including payment information — is transmitted safely and cannot be intercepted or viewed by anyone else.
We also partner with trusted third-party providers for fraud protection and chargeback prevention. Ordering online is the safest and fastest way to place your order, and we never store your full credit card details on our servers.
What is your return or refund policy?
We want you to love your results. If for any reason you’re not completely satisfied, you can return your product within 30 days of receipt for a refund or exchange. Simply contact our support team to receive a return authorization and instructions.
Returned items must be in their original packaging and no more than about 50% used. Once we receive and inspect your return, refunds are processed back to your original payment method, typically within 10 business days. Shipping fees are non-refundable.
Are your products cruelty-free and safe?
Yes — all RevivSerums products are cruelty-free and made in the USA under strict manufacturing standards. We source high-quality ingredients and verify purity through independent third-party lab testing. Each batch is formulated to meet GMP-level (Good Manufacturing Practice) quality standards.
Our products are cosmetic, not pharmaceutical. They’re designed to cleanse, beautify, and enhance the appearance of hair and skin, not to diagnose or treat any medical condition. Individual results may vary depending on your skin and hair type.
Can I combine multiple serums in my routine?
Yes, absolutely. Each Reviv Serums product is formulated to complement others in our range, allowing you to create a complete self-care or anti-aging regimen. Many customers layer or alternate serums to address multiple goals — for example, using RevivHair Max Serum with RevivScalp Masque for hair, or pairing TelomErase with Revivinol for facial rejuvenation. All our hair serums can be layered together, and all our skin serums can as well.
Our team designed these formulas to be compatible, lightweight, and easy to integrate into your daily routine. You can safely mix and match based on your personal needs or focus areas without compromising results.
What results can I expect, and how long will it take?
Most customers begin to notice improvements within 3–8 weeks of consistent use, depending on the product and individual factors like skin type, hair cycle, or age. Serums for skin tend to show faster results, while hair products work gradually as follicles renew.
Consistency is key — results build with daily use, and long-term use leads to better visible outcomes. Always follow product directions and use as part of your regular routine for best results.
Are your ingredients clinically tested?
Yes. Every Reviv Serums formulation includes scientifically validated ingredients, many of which have been tested in clinical trials for safety and performance. We use actives like Redensyl®, Capixyl™, and Sytenol-A™, which are well-documented for their cosmetic benefits.
We publish transparent ingredient lists for each product on our site, so you can see exactly what you’re applying. If you have allergies or sensitivities, we recommend reviewing the full list and consulting a dermatologist before use.
How can I contact your support team?
We’re always happy to help. The fastest way to reach us is through the contact form on our website or by emailing [Support Email]. You can also use our live chat feature during business hours for quick assistance.
If you prefer to call, our toll-free U.S. number is 1-844-REVIVSERUMS. Our friendly team is based in San Francisco and typically responds to messages within 24 hours on business days.
